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Cala's Assisted Move Service

A helping hand to get you moving

Find your new home...

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What is Assisted Move and how does it work with Cala?

If you are interested in a Cala home but your own home is not yet under offer (or even if it’s not yet on the market), Cala may be able to help you make your move happen with our Assisted Move Service.

Selling a house and buying a new one can be quite stressful at times. You find your dream Cala home, but your current home isn't sold yet - it happens all the time.

That's where our Assisted Move Service comes in, we're here to give you a helping hand and to make sure you feel assured throughout the process. We'll get your existing property valued, find you a great estate agent, and help you market your home professionally. All while reserving your dream Cala home, so you don't miss out.

 

The main benefits of our Assisted Move Service are:

  • With Assisted Move, you don't have to wait for an offer on your existing home before reserving your dream Cala home.
  • You also have our professional help on hand to market your existing property.
  • We will carry out valuations on your existing home and then make an offer with our recommendations for the list price and the estate agent. 
  • If you chose to go ahead with our recommendations, we will pay your selling agent’s fees and home buyer report costs (where applicable).
  • Assisted Move is available whether your existing property is worth more or less than your Cala home.

Assisted Move not suitable for you?

If our Assisted Move Service isn't ticking all the right boxes for you, there is also our very popular Part Exchange Service - where we may be able to buy your current home, so you can avoid the hassle of selling. Think no frustrating chains or agent fees.

Find out more about our Part Exchange Service below:
Part Exchange Service 

Where do I start with Assisted Move?

It's as easy as one, two, three

Find your Cala home and book a free valuation

Assisted Move is available on selected homes and developments. Contact the sales team on your chosen development and they'll work with you to explore Assisted Move. We will arrange two independent valuations.

part exchange houses

Receive your Assisted Move offer

We will recommend a list price and selling agent to be appointed. You will have five working days to consider and accept the offer.

part exchange house

Reserve your Cala home

If you choose to go ahead, we will take your reservation fee and reserve your dream Cala home for an agreed amount of time whilst we help you sell your old property.

Save on moving costs

If your existing home sells in the agreed period, we will pay the estate agent service fees and Home Report fee (as applicable) and you can move in to your dream Cala home.


Hear from our Happy Buyers about their Assisted Move experience

Assisted Move calculator

Find out just how much you could save with the help of our Assisted Move calculator. We take into account various aspects such as the value of your home, as well as estate agent services and advertising fees to estimate how much you could potentially save with our Assisted Move Service.

Part Exchange Calculators

Find out if you could be eligible for our Part Exchange Service and how much you could save with the help of our easy-to-use Part Exchange calculators. We consider various aspects such as the value of your home, as well as estate agent services and advertising fees to estimate how much you could potentially save. We can also give you an idea of whether your current property value is right for our home part exchange service.


Why buy a new home from Cala?

There’s nothing quite like moving into a brand-new home. From newly installed kitchens and bathrooms to the peace of mind of knowing that your property is safe, energy efficient and low maintenance.

What’s more, you’re buying a complete blank canvas on which to stamp your own individual style. Take a look at our top reasons to buy a new home below.

Less Maintenance

Opting for a new build home means less maintenance and cost compared to older houses. Modern construction ensures durability, minimising the need for constant repairs. Enjoy a low-maintenance lifestyle and the peace of mind that your home is designed for longevity, freeing up your time and money for what matters most.

Purchase your home from a plan and tailor it to your own individual taste. Choose from a range of high-quality kitchens and bathrooms, with customisable styles, colors, and finishes that reflect your personal preferences.

Your new home is covered by an NHBC or similar industry-regulated insurance scheme covering the structural integrity of your new home from years three to 10.

The first two years of the warranty is provided by us. This means we take responsibility for fixing any quality issues during this period after you move in. We also provide you a 24-hour response service for emergency calls. We take personal pride in our customer service.

Homeowners | NHBC


Peace of Mind Built In

A new build home allows you to make it your own. When you move into a new home, there’s no need to live with other people’s decorating disasters! Your light, spacious and neutral interior is the perfect blank canvas on which to create a home to suit your individual taste and lifestyle.

Choosing a new home means embracing advanced energy efficiency. With superior insulation and modern energy-saving features, your new property outperforms older homes, ensuring not just comfort but also cost savings over time. Make a smart investment in a home that aligns with contemporary standards for sustainable living.


Tackle Energy Use

Prioritising prime locations, we meticulously select sustainable sites that offer convenient access to local schools, amenities, and robust transport links. Our focus on strategic placement ensures that your new home is not just a residence but a gateway to a well-connected and vibrant community. Choose the advantage of a location that complements your lifestyle while contributing to the long-term value of your investment.

Experience a chain-free move with our Part Exchange service. Say goodbye to the complications of being stuck in a chain, saving both time and money. Discover more about this hassle-free option and explore the convenience through our Part Exchange calculator.


Cala's up to 100% Part Exchange Service

Rest assured in the safety of your new home. Built with the safety in mind, our new homes comply with the latest Health and Safety standards and feature modern consumer units, well-positioned sockets, multi-point locks, and mains-powered smoke alarms. Your peace of mind is a priority, and our commitment to safety ensures that your home is a secure haven for you and your family.

Join a vibrant new community when you choose one of our developments. Whether showcasing modern or traditional architecture, our designs are crafted to nurture a strong sense of community. Experience the satisfaction of becoming a valued part of a neighborhood where connection and camaraderie thrive.

Assisted Move Terms and Conditions

This service is subject to the following conditions:

  1. The Service is only available on selected Cala homes at Cala’s discretion. Cala has the right to refuse your application for the Service at any point prior to your reservation of the Cala Home if we learn of any reason that your Existing Property is not suitable for the Service.
  2. An Assisted Move reservation of the Cala Home will only be considered by Cala if we believe that the sale of your Existing Property can be easily managed from a Cala regional office (of which Cala shall be the sole judge).
  3. The Service cannot be used with any other incentives or purchase services unless specifically agreed by Cala
    in writing at the time of reservation

Once your formal reservation of the Cala Home is taken and the reservation fee is paid by you, the following steps will take place and you agree to use all reasonable endeavours to ensure these are progressed as quickly as reasonably practicable:

  1. The Cala Home will be removed from the market.
  2. You authorise Cala to release the relevant details to the Recommended Estate Agent and any other third parties necessary for the purposes of facilitating the marketing of the Existing Property.
  3. The Recommended Estate Agent will be appointed (either by you or by Cala on your behalf). Your Existing Property must be on the market within ten days of your reservation date of the Cala Home. The Recommended Estate Agent will:
    1. market your Existing Property at the Agreed List Price;
    2. arrange viewings by appointment, at mutually convenient times; and
    3. sell your Existing Property for no less than the Minimum Acceptance Price
  4. If there is any unreasonable delay by you in appointing the Recommended Estate Agent to market the Existing Property (of which Cala shall be the sole judge), Cala reserves the right to withdraw the Existing Property from the Assisted Move Service and cancel the reservation of the Cala Home.
  5. You agree not to instruct any other agent in respect of the Existing Property until the Assisted Move Expiry Date passes.
  6. You agree to your Existing Property being marketed until the Assisted Move Expiry Date passes or until you accept an offer of at least the Minimum Acceptance Price, whichever is the earlier.
  7. Cala’s solicitor will issue your solicitor with a draft formal offer in respect of the Cala Home and a signed copy of these Terms. You must liaise with your solicitor to ensure that you are comfortable with the terms of the offer for the Cala Home prior to the Assisted Move Expiry Date.
  8. You agree to present your Existing Property to viewers in a neat and tidy condition.
  9. Cala will appoint a surveyor to survey your Existing Property. Cala will pay the surveyor fees directly.
  10. If your Existing Property has any external cladding (full or partial including balconies) and is over 18m in height (usually 6 storeys high) we will require a copy of EWS1 form. If there is not valid EWS1 certificate currently in place, a qualified professional would be required to conduct a fire-risk appraisal of the external wall system, and/or cladding. Please note that an acceptable rating for the EWS1 certificate would be A1, A2 or B1. In this situation, you should instruct your solicitor as soon as possible to ensure that they are able to obtain the required documentation in terms of the contract.
  11. You agree to have any works required by the said Survey undertaken at your cost within a mutually agreed timescale, if required by Cala.
  12. You agree to accept a reasonable offer for the Existing Property at the earliest opportunity which shall not be less than the Minimum Acceptance Price.
  13. If the highest offer received for your Existing Property after 28 days of your Existing Property first being marketed by the estate agent meets the Minimum Acceptance Price, this offer will be accepted by you.
  14. The prospective purchaser of the Existing Property must exchange contracts with you for the purchase of the Existing Property within 28 days from the date of their offer being accepted. If the contracts are not exchanged within this period, Cala may consider an extension, however Cala reserves the right to withdraw the Existing Property from the Assisted Move Service, cancel the reservation of the Cala Home and re-market the Cala Home.
  15. Provided the provisions of these Terms are met by you, Cala will pay, direct to the Recommended Estate Agent, the fees in relation to the marketing of the Existing Property.
  16. If a suitable purchaser is not found by the Assisted Move Expiry Date, Cala will:
    1. consider any request by you to extend the Assisted Move Expiry Date; or
    2. cancel your reservation of the Cala Home.
  17. If you withdraw the Existing Property from the Assisted Move Service before the expiry of the Assisted Move Expiry Date, Cala reserves the right to cancel the reservation of the Cala Home and to re-market the Cala Home.
  18. Cala may, at its sole discretion, agree to exchange contracts with you for the Cala Home before you exchange contracts for the sale of your Existing Property. If we agreed this, the contract for the Cala Home must allow for termination of the contracts for the Cala Home in line with Clauses 4, 14 and 17 of this offer letter.

Once your formal reservation of the Cala Home is taken and the reservation fee is paid by you, the following steps will take place and you agree to use all reasonable endeavours to ensure these are progressed as quickly as reasonably practicable:

  1. The Cala Home will be removed from the market.
  2. You authorise Cala to release the relevant details to the Recommended Estate Agent and any other third parties necessary for the purposes of facilitating the marketing of the Existing Property.
  3. The Recommended Estate Agent will be appointed (either by you or by Cala on your behalf). Your Existing Property must be on the market within ten days of your reservation date of the Cala Home. You acknowledge/agree that the Recommended Estate Agent will:
    1. market your Existing Property at the Agreed List Price.
    2. arrange viewings by appointment, at mutually convenient times; and
    3. sell your Existing Property for no less than the Minimum Acceptance Price
  4. If there is any unreasonable delay by you in appointing the Recommended Estate Agent to market the Existing Property (of which Cala shall be the sole judge), Cala reserves the right to withdraw the Existing Property from the Assisted Move Service and cancel the reservation of the Cala Home.
  5. You agree not to instruct any other agent in respect of the Existing Property until the Assisted Move Expiry Date passes.
  6. You agree to your Existing Property being marketed until the Assisted Move Expiry Date passes or until you accept an offer of at least the Minimum Acceptance Price, whichever is the earlier.
  7. Cala’s solicitor will issue your solicitor with a draft formal offer in respect of the Cala Home and a signed copy of these Terms. You must liaise with your solicitor to ensure that you are comfortable with the terms of the offer for the Cala Home prior to the Assisted Move Expiry Date.
  8. You agree to present your Existing Property to viewers in a neat and tidy condition.
  9. Cala will appoint a surveyor to prepare a Home Report for your Existing Property. Cala will pay the surveyor fees directly.
  10. You will require to fill out the Property Questionnaire to be included in the Home Report honestly and accurately and you agree to give as much information as you are able when answering questions about the Property.
  11. If the Home Report reports your Existing Property has any external cladding (full or partial including balconies) and is over 18m in height (usually 6 storeys high) we will require a copy of EWS1 form. If there is not valid EWS1 certificate currently in place, a qualified professional would be required to conduct a fire-risk appraisal of the external wall system, and/or cladding. Please note that an acceptable rating for the EWS1 certificate would be A1, A2 or B1. In this situation, you should instruct your solicitor as soon as possible to ensure that they are able to obtain the required documentation in terms of the missives.
  12. You agree to have any works required by the said Home Report undertaken at your cost within a mutually agreed timescale, if required by Cala.
  13. You agree to accept a reasonable offer for the Existing Property at the earliest opportunity which shall not be less than the Minimum Acceptance Price. If the highest offer received for your Existing Property after 28 days of your Existing Property first being marketed by the estate agent meets the Minimum Acceptance Price, this offer will be accepted by you.
  14. The prospective purchaser of the Existing Property must conclude missives with you for the purchase of the Existing Property within 28 days from the date of their offer being accepted. If the missives are not concluded within this period, Cala may consider an extension, however Cala reserves the right to withdraw the Existing Property from the Assisted Move Service, cancel the reservation of the Cala Home and re-market the Cala Home.
  15. Provided that the provisions of these Terms are met by you, Cala will pay, direct to the Recommended Estate Agent, the fees in relation to the marketing of the Existing Property.
  16. If a suitable purchaser is not found by the Assisted Move Expiry Date, Cala will:
    1. consider any request by you to extend the Assisted Move Expiry Date; or
    2. cancel your reservation of the Cala Home.
  17. If you withdraw the Existing Property from the Assisted Move Service before the expiry of the Assisted Move Expiry Date, Cala reserves the right to cancel the reservation of the Cala Home and to re-market the Cala Home.
  18. Cala may, at its sole discretion, agree to conclude missives with you for the Cala Home before you conclude missives for the sale of your Existing Property. If we agreed this, the contract for the Cala Home must allow for termination of the contracts for the Cala Home in line with Clauses 4, 14 and 17 of this offer letter.

 

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